5.     REPORT A COMPLAINT DIRECTLY TO THE HOSPITAL OR
       CLINIC

Usually it is a Patient Services representative or the Risk Administration Departments who routinely handles complaints. Call or check the facility's web site to see if they have a complaint procedure posted.  Otherwise, address your written complaint to the facility, Attention:  Risk Management Department. The facility has no legal obligation, however, to respond to the complaint. 

SOUTH DAKOTA HOSPITALS (BY CITY) 

• Allen Clinic
  100 Clinic Drive
  Allen, SD  57714
  Parent Organization: PHS Indian Hospital
   
• Buffalo Clinic
  205 Main Street
  Buffalo, SD  57720
  Parent Organization: West River Regional Medical Center
   
• Chamberlain-Mid Dakota Dialysis
  400 S. Byron Blvd.
  Chamberlain, SD  57325
  Parent Organization:  Sioux Valley Hospital/USD Medical Center
   
• US PHS Indian Health Service (IHS) Cheyenne River Service Unit
  Main Street
  Eagle Butte, SD  57625
  Parent Organization:  US PHS IHS Cheyenne River Service Unit
   
• VA Black Hills Health Care System
  113 Comanche Road
  Fort Meade, SD  57741
  Parent Organization:  VA Black Hills Health Care System
   
• VA Hot Springs
  500 North Fifth Street
  Hot Springs, SD  57747
  Parent Organization:  VA Black Hills Health Care System
   
• Kyle Health Center
  1000 Health Center Road
  Kyle, SD  57752
  Parent Organization:  PHS Indian Hospital
   
• Lemmon Clinic
  401 6th Avenue West
  Lemmon, SD  57638 
  Parent Organization:  West River Regional Medical Center
   
• Madison Dialysis of Sioux Valley Hospital
  917 N. Washington Avenue
  Madison, SD  57042
  Parent Organization:  Sioux Valley Hospital/USD Medical Center
   
• McLaughlin Veterans Industries
  Bear Soldier Hall
  Mc Laughlin, SD  57642
  Parent Organization:  VA Black Hills Health Care System
   
• Rosebud Rural Health Clinic
  153 S. Main
  Mission, SD  57555
  Parent Organization:  VA Black Hills Health Care System
   
• Avera Queen of Peace Cancer Center
  605 North Foster
  Mitchell, SD  57301
  Parent Organization:  Avera Queen of Peace Hospital
   
• Avera Queen of Peace Hospital
  525 North Foster
  Mitchell, SD  57301-2999
  Parent Organization:  Avera Queen of Peace Hospital
   
• St. Luke's Rehabilitation and Occupational Medicine
  224 North Derby Lane
  North Sioux City, SD  57049
  Parent Organization:  St. Luke's Health System, Inc.
   
• St.Mary's Healthcare Center
  801 E. Sioux Avenue
  Pierre, SD  57501
  Parent Organization:  St. Mary's Healthcare Center
   
• PHS Indian Hospital
  East Highway 18
  Pine Ridge, SD  57770
  Parent Organization:   PHS Indian Hospital 
   
• Porcupine Clinic
  100 Clinic Drive
  Porcupine, SD  57772
  Parent Organization:  PHS Indian Hospital
   
• Rapid City Regional Hospital (Behavioral Health)
  915 Mountain View Road
  Rapid City, SD  57702 
  Parent Organization:  Rapid City Regional Hospital
   
• Rapid City Rehabilitation Hospital
  2908 Fifth Street
  Rapid City, SD  57701
  Parent Organization:  Rapid City Regional Hospital
   
• Rapid City Regional Hospital-Family Practice Residency
  502 E. Monroe
  Rapid City, SD  57701
  Parent Organization:  Rapid City Regional Hospital
   
• Rapid City Regional Hospital
  353 Fairmont Boulevard
  Rapid City, SD  57701
  Parent Organization:  Rapid City Regional Hospital
  General Information:  605- 719-1000
   
• Rapid City Regional Hospital-Northern Hills Dialysis
  132 Yankee Street
  Spearfish, SD  57783
  Parent Organization:  Rapid City Regional Hospital
   
• Rapid City Clinic
  3625 5th Street
  Rapid City, SD  57701
  Parent Organization:  VA Black Hills Health Care System
   
• Rapid City Indian Health Service (Sioux San Hospital)
  3200 Canyon Lake Drive
  Rapid City, SD  57702
  Parent Organization:  Rapid City Indian Health Service (Sioux San Hospital)
   
• PHS Indian Hospital
  Soldier Creek Road
  Rosebud, SD  57570
  Parent Organization:  Rosebud Comprehensive Health Care Facility
   
• Avera McKennan Wound Ostomy/Continence Services
  1016 South Cliff Avenue
  Sioux Falls, SD  57104
  Parent Organization:  Avera McKennan Hospital
   
• Sioux Valley Wellness Center
  4201 Oxbow Avenue
  Sioux Falls, SD  57106
  Parent Organization:  Sioux Valley Hospital/USD Medical Center
   
• Avera McKennan Hospital
  800 East 21st Street
  Sioux Falls, SD  57117
  Parent Organization:  Avera McKennan Hospital
  General Information:  605-322-8000
   
• VA Medical Center / Royal C. Johnson Sioux Falls VAM&ROC
  2501 West 22nd Street
  Sioux Falls, SD  57101
  Parent Organization:  VA Medical Center / Royal C. Johnson Sioux Falls VAM&ROC
   
• Avera McKennan Fitness Center
  3400 South Southeastern
  Sioux Falls, SD  57103
  Parent Organization: Avera McKennan Hospital
   
• Sioux Valley Hospital/USD Medical Center
  1100 South Euclid Avenue
  Sioux Falls, SD  57117
  Parent Organization:  Sioux Valley Hospital/USD Medical Center
  General Information:  605-333-1000
   
• SiouxValley Behavioral Health Services
  2812 S. Louise Avenue
  Sioux Falls, SD  57106
  Parent Organization:  Sioux Valley Hospital/USD Medical Center
   
• Select Specialty Hospital-Sioux Falls
  800 East 21st Street, Suite 3300
  Sioux Falls, SD  57105-0493
  Parent Organization:  Select Specialty Hospital - Sioux Falls
   
• Heart Hospital of South Dakota
  4500 West 69th Street
  Sioux Falls, SD  57108
  Parent Organization:  Heart Hospital of South Dakota
   
• Sioux Valley Clinic
  1100 E. 21st Street
  Sioux Falls, SD  57105
  Parent Organization:  Sioux Valley Hospital/USD Medical Center
   
• Sisseton Indian Hospital
  5 Chestnut Street
  Sisseton, SD  57262
  Parent Organization:  Sisseton Indian Hospital
   
• Wanblee Health Center
  1000 Health Center Road
  Wanblee, SD  57577
  Parent Organization:  PHS Indian Hospital
   
• Avera Sacred Heart Hospital
  501 Summit
  Yankton, SD  57078
  Parent Organization:  Avera Sacred Heart Hospital
   
• Avera Cancer Center
  1103 W. 9th
  Yankton, SD  57078
  Parent Organization:    Avera Sacred Heart Hospital